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What To Do When Norton Security Scan Is Unable To Perform Full Scans Properly?

norton security scan

Have you tried to perform a Norton security scan and found that its scanning is incomplete or it stops suddenly even before it is completely scanned? Well, you are not the only one who has faced this issue. It is quite easy to fix this problem. All you need to do is restart your computer and if you find that this problem still exists, then you can contact Norton customer service.


Restart Your Computer:

First of all, you will have to exit all the programs which are opened on your PC, laptop or whichever device is unable to perform a full Norton Virus scan. You should then restart your computer, and if you find that your Norton security scan is not working, then you should move on to the next step of performing a live update.


Run Live Update :

This is a Norton online scan where you start the Norton scan. Go to the main window and click on security and then select live update. Once the northern live update is complete, you can click the ok option. This live update can run until a message appears on your screen that your Norton product has the latest protection updates. Now close down all the programs which are opened on your PC  or device which is unable to perform the full Norton virus scan and then restart your computer. If you find that your Norton scan is still not working, you should move on to the third step.


Download And Run Norton Power Eraser :

In this step, first of all, you will need to download the Norton power eraser. Once this eraser has been downloaded, you can click on the save button. Choose where you wish to save the downloaded Norton power eraser. Double click on the NPE.exe file in order to run the downloaded Norton power eraser file. Select the option ‘yes’ or ‘continue’ if the user account Control Window pops up. Click on the accept option after you have read the license agreement. Once the Norton power eraser window pops up, you can run a scan for risks present. Your PC  now begins to perform a default rootkit scan and your system will automatically restart. Once your computer has restarted, the Norton virus scan will start automatically. If you choose not to perform a rootkit Norton security scan, then you can uncheck the option of the rootkit scan in the settings. This will not restart your system. However, once you have chosen to run the rootkit scan and your computer has restarted, then you can follow the onscreen instructions and proceed with the full and complete Norton security scan.


Unable To Run Security Scans – Contact Our Norton Customer Service Number

Norton customer support team is available to assist you 24/7 if you have any sort of queries in relation to the Norton security scan or require any sort of assistance or any sort of emergencies, or security hacks and issues, they are capable of answering and solving all of your security and antivirus problems. All you need to do is just dial our Norton customer service number [email protected]+18555583999 and an experienced professional will answer all of your questions and sort out your Norton virus scan troubles on the Norton tech support @+18555583999.

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